A multi-channel project to help Všeobecná úverová banka ensure optimised use of its IT software and hardware infrastructure

Challenge

The client wanted an independent consultant to suggest whether the solution provided by the implementation partner was in line with what was required. There was a need to assess whether the integration layer comprising of the IBM Information Server was sized correctly.

Solution

The consultant helped the client in assessing whether the infrastructure suggested by the Business partner was in line with the requirements. An independent review was provided whether the infrastructure presented was suitable for high availability while considering the various aspects of the installed software. It was necessary also to prove whether the WebSphere Customer Centre would be the right solution for this SOA-oriented BPM platform.

Another aspect of the project involved suggesting a Proof of Concept for the WebSphere Customer Center. An integration link to the Master Data Management was created, and our analysts ensured that he component in the integration layer, i.e. IBM Information Server was sized correctly. An interface was also designed via a message queue to distribute the notification about the master data safe.

Result

We helped the client in deciding whether the infrastructure suggested by their business partner was adequate and supported high availability requirements. We also aided the client in determining whether the WebSphere Customer Centre would be the right solution.